TCS Urges Businesses to Match Phone Settings to Holiday Hours
The company recommends checking holiday schedules, greetings and on-hold messages before Thanksgiving on November 26.
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The company recommends checking holiday schedules, greetings and on-hold messages before Thanksgiving on November 26.
JEFFERSON CITY, MO, UNITED STATES, November 10, 2026 /EINPresswire.com/ — Towner Communications Systems, Inc. (TCS) is encouraging Central Missouri businesses to check their phone-system holiday hours alongside their website and online business listings before Thanksgiving on Thursday, November 26, 2026. The company is sharing a practical reminder to review call schedules, holiday greetings and on-hold messages before the holiday period continues through New Year’s.
Updating online hours without adjusting the phone system can leave callers hearing a normal-hours greeting or waiting for an answer at a closed location. TCS recommends treating the phone system as part of the same hours-update process, rather than as a separate task after other listings have changed.
“Take a few minutes before Thanksgiving to set your holiday schedule and greeting so callers know when you’re open and how to reach you,” said Tim Petty, vice president of sales and marketing at TCS.
The first step is to check the dates and hours in the phone system’s holiday schedule. Businesses can account for full-day closures, shorter opening hours and differences between locations. They can also confirm what happens to incoming calls during those periods, including whether calls go to a holiday greeting, voicemail or an appropriate forwarding destination.
A short holiday greeting can state when the business will reopen and explain the next step for callers. That might be leaving a message, visiting a website or using an established after-hours contact option. Any alternate contact information should be checked before it is included in the recording.
On-hold messages deserve a separate review. Seasonal references, outdated hours or an old promotion can conflict with the holiday greeting. A test call can help staff hear the experience as a customer would and confirm that the intended call path works before a closure begins.
Everblu’s published support resources document business and holiday time frames, editable auto-attendant greetings, call forwarding and on-hold messaging options. TCS can help customers review and configure the relevant settings in their existing phone environment. Available options depend on the platform, account configuration and call flow.
Businesses seeking assistance with their holiday phone setup can contact TCS. Background on the company’s business phone and VoIP solutions is available at https://calltcs.com/phone-voip-solutions/.
About TCS
Towner Communications Systems, Inc. (TCS) is a business technology and communication solutions provider based in Jefferson City, Missouri. The company provides business phone and VoIP solutions, managed IT services, cybersecurity support, networking and Microsoft 365 solutions to organizations in Central Missouri and beyond. Website: www.calltcs.com.
TCS Sales
Towner Communications Systems, Inc. (TCS)
+1 8662255827
sales@calltcs.com
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