Crawford & Company® (NYSE: CRD-A and CRD-B), is pleased to announce its financial results for the second quarter ended June 30, 2026.

Revenues before reimbursements decreased slightly to $321.4 million in the 2026 second quarter from $323.0 million in the 2025 second quarter. Second quarter net income was $13.4 million, or $0.27 per diluted share for CRD-A and $0.28 for CRD-B, compared to $7.8 million, or $0.16 per diluted share for CRD-A and CRD-B in the prior year quarter.

GAAP Consolidated Results

 

Three Months Ended

 

Six Months Ended

June 30,

June 30,

(in millions, except per share amounts)

2026

2025

Change

 

2026

2025

Change

Revenues before reimbursements

$321.4

$323.0

(0

)%

 

$631.0

$635.0

(1

)%

Net income attributable to shareholders

13.4

7.8

73

%

 

18.4

14.5

27

%

Diluted earnings per share CRD-A

0.27

0.16

69

%

 

0.37

0.29

28

%

Diluted earnings per share CRD-B

0.28

0.16

75

%

 

0.37

0.29

28

%

Non-GAAP Consolidated Results

 

Three Months Ended

 

Six Months Ended

June 30,

June 30,

(in millions, except per share amounts)

2026

2025

Change

 

2026

2025

Change

Revenues before reimbursements

on constant dollar basis

$313.7

$323.0

(3

)%

 

$615.4

$635.0

(3

)%

Consolidated adjusted operating earnings

29.4

22.0

34

%

 

43.1

39.8

8

%

Consolidated adjusted EBITDA

37.6

31.4

20

%

 

59.9

58.3

3

%

Non-GAAP net income attributable to shareholders

18.8

11.2

68

%

 

26.6

21.5

24

%

Non-GAAP diluted earnings per share CRD-A

0.38

0.22

73

%

 

0.54

0.43

26

%

Non-GAAP diluted earnings per share CRD-B

0.38

0.22

73

%

 

0.54

0.43

26

%

Mr. Bruce Swain, president and chief executive officer of Crawford & Company, commented, “Our second quarter was strong, rebounding nicely from the slower start to the year. Performance in the quarter was driven by weather-related claims volume in International, as well as continued solid results in Broadspire. I am confident in our overall direction despite a mixed claims environment that creates challenges in certain parts of our business. A cornerstone of our long-term strategy is to continue to focus on growing our non-weather dependent revenue streams to improve operational resiliency, and we are making progress in that regard.”

Mr. Swain continued, “Organic revenue growth and profitable market share gains are our top priorities, and we are focused on client-centricity and operational execution to drive long-term growth. We are encouraged by opportunities we’re seeing in the marketplace, winning nearly $22 million in new business in the quarter with an active pipeline in front of us. Given the Company’s consistent profitability and strong cash generation, our Board has approved an increase to our quarterly dividend to $0.08 per share. As we move through the second half of the year, we remain focused on delivering measurable long-term value to our clients, employees, and shareholders.”

Segment Results for the Second Quarter

U.S. Property and Casualty

U.S. Property and Casualty revenues before reimbursements were $74.1 million in the second quarter of 2026, down 10.2% from $82.5 million in the second quarter of 2025, primarily driven by decreases in weather-related claims and staff augmentation levels within our Catastrophe Services business and a decrease in referrals in Contractor Connection.

The segment had operating earnings of $7.2 million in the 2026 second quarter, decreasing from $7.5 million in the second quarter of 2025. The operating margin was 9.7% in the 2026 quarter, compared with 9.0% in the 2025 quarter. The decrease in operating earnings was primarily driven by the reduction in revenues as compared to the prior year quarter.

U.S. Property and Casualty revenues before reimbursements were $147.0 million in the six months ended June 30, 2026, decreasing 10.8% from $164.7 million in the 2025 period, primarily driven by decreases in weather-related claims and staff augmentation levels within our Catastrophe Services business and a decrease in referrals in Contractor Connection.

The segment had operating earnings of $14.8 million in the six months ended June 30, 2026, decreasing from $17.2 million in the 2025 period. The operating margin was 10.1% for the six months ended June 30, 2026, compared with 10.5% in the 2025 period. The decrease in operating earnings was primarily driven by the reduction in revenues as compared to the prior year period.

Broadspire

Broadspire segment revenues before reimbursements were $109.4 million in the 2026 second quarter, increasing 1.2% from $108.2 million in the 2025 second quarter driven by increases in disability claims and medical management revenues.

Broadspire operating earnings were $15.7 million in the second quarter of 2026, representing an operating margin of 14.4%, increasing from $14.2 million, or 13.1% of revenues in the 2025 period. The increase was due to the increased revenues as well as a reduction in centralized indirect support expenses.

Broadspire segment revenues before reimbursements were $214.2 million in the 2026 year-to-date period, increasing 1.1% from $211.8 million in the 2025 period due to increases in disability claims and medical management revenues.

Broadspire operating earnings were $26.6 million in the six months ended June 30, 2026, representing an operating margin of 12.4%, increasing from $26.2 million, or 12.4% of revenues in the 2025 period. The slight increase was due to a reduction in centralized indirect support expenses.

International Operations

International Operations revenues before reimbursements were $138.0 million in the second quarter of 2026, up 4.2% from $132.3 million in the prior-year quarter. The disposition of the Crawford Legal Services businesses reduced revenues by $4.1 million, while foreign currency exchange rate movements increased revenues by $7.7 million. Excluding the effects of these items, revenues increased $2.1 million, or 1.6%, from $127.3 million in the second quarter of 2025 to $129.4 million for the second quarter of 2026, driven primarily by higher weather-related activity in Australia and Asia.

Operating earnings were $10.9 million in the 2026 second quarter, increasing from $7.3 million in the 2025 period. The segment’s operating margin for the 2026 quarter increased to 7.9% compared with 5.5% in the 2025 quarter driven by improved operating results within Australia and Canada.

International Operations revenues before reimbursements were $269.8 million in the 2026 year-to-date period, up 4.4% from $258.5 million in the 2025 period. The disposition of the Crawford Legal Services businesses reduced revenues by $7.4 million, while foreign currency exchange rate movements increased revenues by $15.5 million. Excluding the effects of these items, revenues increased $3.2 million, or 1.3%, from $247.8 million for the six months ended June 30, 2025 to $251.0 million for the six months ended June 30, 2026, driven primarily by higher weather-related activity in Australia and Asia.

Operating earnings were $14.9 million in the six months ended June 30, 2026, increasing from $9.6 million in the 2025 period. The segment’s operating margin for the six months ended June 30, 2026 increased to 5.5% compared with 3.7% in the 2025 period driven by improved operating results within Australia, Canada and Asia.

Unallocated Corporate and Shared Costs and Credits, Net

Unallocated corporate costs were $4.3 million in the second quarter of 2026, compared with $7.0 million in the same period of 2025. The decrease in the 2026 second quarter was primarily due to one-time $3.1 million indirect tax expense incurred in the 2025 second quarter. Unallocated corporate costs were $13.1 million for both the six months ended June 30, 2026 and 2025.

Selling, General, and Administrative Expenses

Selling, general, and administrative expenses (“SG&A”) decreased $8.7 million, or 11.1%, in the three months ended June 30, 2026 as compared with the 2025 period. SG&A decreased $7.1 million, or 4.7%, in the 2026 year-to-date period as compared with the 2025 period. The decrease was primarily due to a $3.1 million one-time indirect tax expense incurred in the 2025 second quarter and lower compensation costs, partially offset by a $2.3 million software impairment charge in the 2026 second quarter.

Other Matters

The Company recognized a $1.3 million net loss on the disposition of businesses in the 2026 second quarter related to the sales of its Crawford Legal Services operations in the U.K. and Chile.

Balance Sheet and Cash Flow

The Company’s consolidated cash and cash equivalents position as of June 30, 2026, totaled $69.4 million, compared with $64.1 million at December 31, 2025. The Company’s total debt outstanding as of June 30, 2026, totaled $198.1 million, compared with $189.1 million at December 31, 2025.

The Company’s operations provided $23.1 million of cash during the first six months of 2026, compared with $21.1 million provided in 2025. The increase in cash provided was primarily driven by higher earnings compared to prior year.

During the first six months of 2026, the Company repurchased 763,577 shares of CRD-A at an average per-share cost of $10.52 and 97,940 shares of CRD-B at an average per-share cost of $10.24. In the first six months of 2025, the Company did not repurchase any shares of CRD-A or CRD-B.

Conference Call

As previously announced, Crawford & Company will host a conference call on August 4, 2026, at 8:30 a.m. Eastern Time to discuss its second quarter 2026 results. The conference call can be accessed live by dialing 1-800-715-9871 and using Conference ID 3128371. A presentation for tomorrow’s call can also be found on the investor relations portion of the Company’s website, https://ir.crawco.com. The call will be recorded and available for replay through August 11, 2026. You may dial 1-800-770-2030 and use passcode 3128371# to listen to the replay.

Non-GAAP Presentation

In the normal course of business, our operating segments incur certain out-of-pocket expenses that are thereafter reimbursed by our clients. Under U.S. generally accepted accounting principles (“GAAP”), these out-of-pocket expenses and associated reimbursements are required to be included when reporting expenses and revenues, respectively, in our consolidated results of operations. In the foregoing discussion and analysis of segment results of operations, we do not include a gross up of segment expenses and revenues for these pass-through reimbursed expenses. The amounts of reimbursed expenses and related revenues offset each other in our results of operations with no impact to our net income or operating earnings. A reconciliation of revenues before reimbursements to consolidated revenues determined in accordance with GAAP is self-evident from the face of the accompanying unaudited condensed consolidated statements of operations.

Operating earnings is the primary financial performance measure used by our senior management and chief operating decision maker (“CODM”) to evaluate the financial performance of our Company and operating segments, and make resource allocation and certain compensation decisions. Unlike net income, segment operating earnings is not a standard performance measure found in GAAP. We believe this measure is useful to others in that it allows them to evaluate segment and consolidated operating performance using the same criteria used by our senior management and CODM. Consolidated operating earnings represent segment earnings including certain unallocated corporate and shared costs, but before net corporate interest expense, stock option expense, amortization of acquisition-related intangible assets, contingent earnout adjustments, non-service pension costs, loss on disposition of businesses, net, software impairment, income taxes, and net income or loss attributable to noncontrolling interests.

Adjusted EBITDA is not a term defined by GAAP and as a result our measure of adjusted EBITDA might not be comparable to similarly titled measures used by other companies. However, adjusted EBITDA is used by management to evaluate, assess and benchmark our operational results. The Company believes that adjusted EBITDA is relevant and useful information widely used by analysts, investors and other interested parties. Adjusted EBITDA is defined as net income attributable to shareholders of the Company with adjustments for depreciation and amortization, net corporate interest expense, contingent earnout adjustments, non-service pension costs, loss on disposition of businesses, net, software impairment, income taxes, and stock-based compensation expense.

Unallocated corporate and shared costs and credits include expenses and credits related to our chief executive officer and Board of Directors, certain provisions for bad debt allowances or subsequent recoveries such as those related to bankrupt clients, certain unallocated professional fees and certain self-insurance costs and recoveries that are not allocated to our individual operating segments.

Income taxes, net corporate interest expense, stock option expense, amortization of acquisition-related intangible assets, contingent earnout adjustments, and non-service pension costs are recurring components of our net income, but they are not considered part of our segment operating earnings because they are managed on a corporate-wide basis. Income taxes are calculated for the Company on a consolidated basis based on statutory rates in effect in the various jurisdictions in which we provide services and vary significantly by jurisdiction. Net corporate interest expense results from capital structure decisions made by senior management and the Board of Directors, affecting the Company as a whole. Stock option expense represents the non-cash costs generally related to stock options and employee stock purchase plan expenses which are not allocated to our operating segments. Amortization expense is a non-cash expense for finite-lived customer-relationship and trade name intangible assets acquired in business combinations. Contingent earnout adjustments relate to changes in the fair value of earnouts associated with our recent acquisitions. Non-service pension costs represent the U.S. and U.K. non-service defined benefit pension costs, which are non-operating in nature as the U.S. plan was frozen in 2002 and the U.K. plans are closed to new participants. None of these costs relate directly to the performance of our services or operating activities and, therefore, are excluded from segment operating earnings to better assess the results of each segment’s operating activities on a consistent basis.

A significant portion of our operations are international. These international operations subject us to foreign exchange fluctuations. The following table illustrates revenue as a percentage of total revenue for the major currencies of the geographic areas that Crawford does business:

 

Three Months Ended

 

Six Months Ended

(in thousands)

 

June 30,

 

June 30,

 

June 30,

 

June 30,

2026

2025

2026

2025

Geographic Area

Currency

USD equivalent

% of total

 

USD equivalent

% of total

 

USD equivalent

% of total

 

USD equivalent

% of total

U.S.

USD

$183,488

57.1

%

 

$190,658

59.0

%

 

$361,131

57.2

%

 

$376,520

59.3

%

U.K.

GBP

43,021

13.4

%

 

44,322

13.7

%

 

86,184

13.7

%

 

88,664

14.0

%

Canada

CAD

23,737

7.4

%

 

23,269

7.2

%

 

47,469

7.5

%

 

45,045

7.1

%

Australia

AUD

25,384

7.9

%

 

21,607

6.7

%

 

46,129

7.3

%

 

40,655

6.4

%

Europe

EUR

18,411

5.7

%

 

16,750

5.2

%

 

35,890

5.7

%

 

32,674

5.1

%

Rest of World

Various

27,398

8.5

%

 

26,391

8.2

%

 

54,161

8.6

%

 

51,471

8.1

%

Total Revenues, before reimbursements

$321,439

100.0

%

 

$322,997

100.0

%

 

$630,964

100.0

%

 

$635,029

100.0

%

 

 

 

 

 

 

 

 

 

 

 

 

 

Following is a reconciliation of consolidated operating earnings to net income attributable to shareholders of Crawford & Company on a GAAP basis:

 

Three Months Ended

 

Six Months Ended

(in thousands)

June 30, 2026

June 30, 2025

 

June 30, 2026

June 30, 2025

Operating earnings:

 

 

 

 

 

 

 

 

 

U.S. Property & Casualty

$

7,155

 

$

7,451

 

 

$

14,771

 

$

17,231

 

Broadspire

 

15,730

 

 

14,202

 

 

 

26,586

 

 

26,179

 

International Operations

 

10,862

 

 

7,331

 

 

 

14,859

 

 

9,551

 

Unallocated corporate and shared costs, net

 

(4,302

)

 

(6,988

)

 

 

(13,073

)

 

(13,121

)

Consolidated operating earnings

 

29,445

 

 

21,996

 

 

 

43,143

 

 

39,840

 

(Deduct) add:

 

 

 

 

 

 

 

 

 

Net corporate interest expense

 

(2,852

)

 

(3,858

)

 

 

(5,497

)

 

(7,802

)

Stock option expense

 

(114

)

 

(214

)

 

 

(300

)

 

(398

)

Amortization of intangible assets

 

(1,782

)

 

(1,825

)

 

 

(3,566

)

 

(3,625

)

Non-service pension costs

 

(1,462

)

 

(2,354

)

 

 

(3,438

)

 

(4,687

)

Loss on disposition of businesses, net

 

(1,285

)

 

 

 

 

(1,285

)

 

 

Software impairment

 

(2,294

)

 

 

 

 

(2,294

)

 

 

Contingent earnout adjustments

 

 

 

(80

)

 

 

180

 

 

(443

)

Income tax provision

 

(6,235

)

 

(5,845

)

 

 

(8,610

)

 

(8,325

)

Net loss (income) attributable to noncontrolling interests

 

27

 

 

(38

)

 

 

20

 

 

(94

)

Net income attributable to shareholders of Crawford & Company

$

13,448

 

$

7,782

 

 

$

18,353

 

$

14,466

 

 

 

 

 

 

 

 

 

 

 

Following is a reconciliation of net income attributable to shareholders of Crawford & Company on a GAAP basis to non-GAAP adjusted EBITDA:

 

Three Months Ended

 

Six Months Ended

(in thousands)

June 30,

June 30,

 

June 30,

June 30,

2026

2025

2026

2025

Net income attributable to shareholders of Crawford & Company

$

13,448

 

$

7,782

 

 

$

18,353

 

$

14,466

 

Add (Deduct):

 

 

 

 

 

 

 

 

 

Depreciation and amortization

 

9,496

 

 

9,814

 

 

 

19,085

 

 

19,461

 

Stock-based compensation

 

481

 

 

1,695

 

 

 

1,527

 

 

3,085

 

Net corporate interest expense

 

2,852

 

 

3,858

 

 

 

5,497

 

 

7,802

 

Non-service pension costs

 

1,462

 

 

2,354

 

 

 

3,438

 

 

4,687

 

Loss on disposition of businesses, net

 

1,285

 

 

 

 

 

1,285

 

 

 

Software impairment

 

2,294

 

 

 

 

 

2,294

 

 

 

Contingent earnout adjustments

 

 

 

80

 

 

 

(180

)

 

443

 

Income tax provision

 

6,235

 

 

5,845

 

 

 

8,610

 

 

8,325

 

Non-GAAP adjusted EBITDA

$

37,553

 

$

31,428

 

 

$

59,909

 

$

58,269

 

 

 

 

 

 

 

 

 

 

 

Following is a reconciliation of operating cash flow to free cash flow for the six months ended June 30, 2026 and 2025:

Six Months Ended

(in thousands)

June 30, 2026

 

June 30, 2025

 

Change

Net Cash Provided by Operating Activities

$

23,144

 

 

$

21,083

 

 

$

2,061

 

Less:

 

 

 

 

 

 

 

 

Property & Equipment Purchases, net

 

(3,206

)

 

 

(2,401

)

 

 

(805

)

Capitalized Software (internal and external costs)

 

(12,036

)

 

 

(16,087

)

 

 

4,051

 

Free Cash Flow

$

7,902

 

 

$

2,595

 

 

$

5,307

 

 

 

 

 

 

 

 

 

 

Non-GAAP consolidated results for 2026 and 2025 exclude the non-cash, after-tax adjustments for amortization of intangible assets, non-service-related pension costs, loss on disposition of businesses, net, software impairment, and contingent earnout adjustments.

Following are the reconciliations of GAAP Pretax Earnings, Net Income and Earnings Per Share to related non-GAAP Adjusted figures, which reflect each of 2026 and 2025 before amortization of intangible assets, non-service related pension costs, loss on disposition of businesses, net, software impairment, and contingent earnout adjustments:

Three Months Ended June 30, 2026

 

(in thousands)

Pretax earnings

Net income

attributable to Crawford & Company

Diluted earnings per

CRD-A

share(1)

Diluted earnings per

CRD-B

share

GAAP

$

19,656

 

$

13,448

 

$

0.27

 

$

0.28

 

Adjustments:

 

 

 

 

 

 

 

 

Amortization of intangible assets

 

1,782

 

 

1,492

 

 

0.03

 

 

0.03

 

Non-service pension costs

 

1,462

 

 

1,067

 

 

0.02

 

 

0.02

 

Loss on disposition of businesses, net

 

1,285

 

 

1,090

 

 

0.02

 

 

0.02

 

Software impairment

 

2,294

 

 

1,695

 

 

0.03

 

 

0.03

 

Non-GAAP Adjusted

$

26,479

 

$

18,792

 

$

0.38

 

$

0.38

 

 

 

 

 

 

 

 

 

 

Three Months Ended June 30, 2025

(in thousands)

Pretax earnings

Net income

attributable to Crawford & Company

Diluted earnings per

CRD-A

share(1)

Diluted earnings per

CRD-B

share(1)

GAAP

$

13,665

 

$

7,782

 

$

0.16

 

$

0.16

 

Adjustments:

 

 

 

 

 

 

 

 

Amortization of intangible assets

 

1,825

 

 

1,511

 

 

0.03

 

 

0.03

 

Non-service pension costs

 

2,354

 

 

1,823

 

 

0.04

 

 

0.04

 

Contingent earnout adjustments

 

80

 

 

80

 

 

 

 

 

Non-GAAP Adjusted

$

17,924

 

$

11,196

 

$

0.22

 

$

0.22

 

 

 

 

 

 

 

 

 

 

Six Months Ended June 30, 2026

(in thousands)

Pretax earnings

Net income

attributable to Crawford & Company

Diluted earnings per

CRD-A

share(1)

Diluted earnings per

CRD-B

share(1)

GAAP

$

26,943

 

$

18,353

 

$

0.37

 

$

0.37

 

Adjustments:

 

 

 

 

 

 

 

 

Amortization of intangible assets

 

3,566

 

 

3,006

 

 

0.06

 

 

0.06

 

Non-service pension costs

 

3,438

 

 

2,642

 

 

0.05

 

 

0.05

 

Loss on disposition of businesses, net

 

1,285

 

 

1,090

 

 

0.02

 

 

0.02

 

Software impairment

 

2,294

 

 

1,695

 

 

0.03

 

 

0.03

 

Contingent earnout adjustments

 

(180

)

 

(180

)

 

 

 

 

Non-GAAP Adjusted

$

37,346

 

$

26,606

 

$

0.54

 

$

0.54

 

 

 

 

 

 

 

 

 

 

Six Months Ended June 30, 2025

(in thousands)

Pretax earnings

Net income

attributable to Crawford & Company

Diluted

earnings per

CRD-A

share

Diluted

earnings per

CRD-B

share

GAAP

$

22,885

 

$

14,466

 

$

0.29

 

$

0.29

 

Adjustments:

 

 

 

 

 

 

 

 

Amortization of intangible assets

 

3,625

 

 

3,000

 

 

0.06

 

 

0.06

 

Non-service pension costs

 

4,687

 

 

3,626

 

 

0.07

 

 

0.07

 

Contingent earnout adjustments

 

443

 

 

443

 

 

0.01

 

 

0.01

 

Non-GAAP Adjusted

$

31,640

 

$

21,535

 

$

0.43

 

$

0.43

 

 

 

 

 

 

 

 

 

 

(1) Sum of reconciling items may differ from total due to rounding of individual components.

Following is information regarding the weighted average shares used in the computation of basic and diluted earnings per share:

 

Three Months Ended

Six Months Ended

(in thousands)

June 30, 2026

June 30, 2025

June 30, 2026

June 30, 2025

Weighted-Average Shares Used to Compute Basic Earnings Per Share:

 

 

 

 

 

 

 

 

Class A Common Stock

 

29,712

 

 

30,304

 

 

29,735

 

 

30,240

 

Class B Common Stock

 

18,935

 

 

19,145

 

 

18,963

 

 

19,145

 

Weighted-Average Shares Used to Compute Diluted Earnings Per Share:

 

 

 

 

 

 

 

 

Class A Common Stock

 

30,047

 

 

30,782

 

 

30,229

 

 

30,744

 

Class B Common Stock

 

18,935

 

 

19,145

 

 

18,963

 

 

19,145

 

 

 

 

 

 

 

 

 

 

Further information regarding the Company’s operating results for the three and six months ended June 30, 2026, financial position as of June 30, 2026, and cash flows for the six months ended June 30, 2026 is shown on the attached unaudited condensed consolidated financial statements.

About Crawford & Company

Based in Atlanta, Crawford & Company (NYSE: CRD-A and CRD-B) is a leading provider of claims management and outsourcing solutions to insurance companies and self-insured entities with an expansive network serving clients in more than 70 countries. The Company’s two classes of stock are substantially identical, except with respect to voting rights for the Class B Common Stock (CRD-B) and protections for the non-voting Class A Common Stock (CRD-A). More information is available at www.crawco.com.

TAG: Crawford-Financial, Crawford-Investor-News-and-Events

This press release contains forward-looking statements, including statements about the expected future financial condition, results of operations and earnings outlook of Crawford & Company. Statements, both qualitative and quantitative, that are not historical facts may be “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995 and other federal securities laws. Forward-looking statements involve a number of risks and uncertainties that could cause actual results to differ materially from historical experience or Crawford & Company’s present expectations. Accordingly, no one should place undue reliance on forward-looking statements, which speak only as of the date on which they are made. Crawford & Company does not undertake to update forward-looking statements to reflect the impact of circumstances or events that may arise or not arise after the date the forward-looking statements are made. For further information regarding Crawford & Company, including factors that could cause our actual financial condition, results or earnings to differ from those described in any forward-looking statements, please read Crawford & Company’s reports filed with the SEC and available at www.sec.gov and in the Investor Relations section of Crawford & Company’s website at www.crawco.com.

CRAWFORD & COMPANY

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(In Thousands, Except Per Share Amounts and Percentages)

 

Three Months Ended June 30,

 

2026

 

2025

 

% Change

 

 

 

 

 

 

 

 

 

 

Revenues:

 

 

 

 

 

 

 

 

 

Revenues Before Reimbursements

 

$

321,439

 

 

$

322,997

 

 

 

(0

)%

Reimbursements

 

 

8,585

 

 

 

11,598

 

 

 

(26

)%

Total Revenues

 

 

330,024

 

 

 

334,595

 

 

 

(1

)%

 

 

 

 

 

 

 

 

 

 

Costs and Expenses:

 

 

 

 

 

 

 

 

 

Costs of Services Provided, Before Reimbursements

 

 

226,446

 

 

 

224,724

 

 

 

1

%

Reimbursements

 

 

8,585

 

 

 

11,598

 

 

 

(26

)%

Total Costs of Services

 

 

235,031

 

 

 

236,322

 

 

 

(1

)%

 

 

 

 

 

 

 

 

 

 

Selling, General, and Administrative Expenses

 

 

69,662

 

 

 

78,337

 

 

 

(11

)%

Corporate Interest Expense, Net

 

 

2,852

 

 

 

3,858

 

 

 

(26

)%

Loss on Disposition of Businesses, Net

 

 

1,285

 

 

 

 

 

nm

 

Total Costs and Expenses

 

 

308,830

 

 

 

318,517

 

 

 

(3

)%

 

 

 

 

 

 

 

 

 

 

Other Loss, Net

 

 

(1,538

)

 

 

(2,413

)

 

 

(36

)%

 

 

 

 

 

 

 

 

 

 

Income Before Income Taxes

 

 

19,656

 

 

 

13,665

 

 

 

44

%

Provision for Income Taxes

 

 

6,235

 

 

 

5,845

 

 

 

7

%

 

 

 

 

 

 

 

 

 

 

Net Income

 

 

13,421

 

 

 

7,820

 

 

 

72

%

 

 

 

 

 

 

 

 

 

 

Net Loss (Income) Attributable to Noncontrolling Interests

 

 

27

 

 

 

(38

)

 

 

171

%

 

 

 

 

 

 

 

 

 

 

Net Income Attributable to Shareholders of Crawford & Company

 

$

13,448

 

 

$

7,782

 

 

 

73

%

 

 

 

 

 

 

 

 

 

 

Earnings Per Share – Basic:

 

 

 

 

 

 

 

 

 

Class A Common Stock

 

$

0.28

 

 

$

0.16

 

 

 

75

%

Class B Common Stock

 

$

0.28

 

 

$

0.16

 

 

 

75

%

 

 

 

 

 

 

 

 

 

 

Earnings Per Share – Diluted:

 

 

 

 

 

 

 

 

 

Class A Common Stock

 

$

0.27

 

 

$

0.16

 

 

 

69

%

Class B Common Stock

 

$

0.28

 

 

$

0.16

 

 

 

75

%

 

 

 

 

 

 

 

 

 

 

Cash Dividends Per Share:

 

 

 

 

 

 

 

 

 

Class A Common Stock

 

$

0.075

 

 

$

0.07

 

 

 

7

%

Class B Common Stock

 

$

0.075

 

 

$

0.07

 

 

 

7

%

CRAWFORD & COMPANY

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(In Thousands, Except Per Share Amounts and Percentages)

 

Six Months Ended June 30,

 

2026

 

2025

 

% Change

 

 

 

 

 

 

 

 

 

 

Revenues:

 

 

 

 

 

 

 

 

 

Revenues Before Reimbursements

 

$

630,964

 

 

$

635,029

 

 

 

(1

)%

Reimbursements

 

 

19,186

 

 

 

22,905

 

 

 

(16

)%

Total Revenues

 

 

650,150

 

 

 

657,934

 

 

 

(1

)%

 

 

 

 

 

 

 

 

 

 

Costs and Expenses:

 

 

 

 

 

 

 

 

 

Costs of Services Provided, Before Reimbursements

 

 

447,858

 

 

 

446,617

 

 

 

0

%

Reimbursements

 

 

19,186

 

 

 

22,905

 

 

 

(16

)%

Total Costs of Services

 

 

467,044

 

 

 

469,522

 

 

 

(1

)%

 

 

 

 

 

 

 

 

 

 

Selling, General, and Administrative Expenses

 

 

145,806

 

 

 

152,924

 

 

 

(5

)%

Corporate Interest Expense, Net

 

 

5,497

 

 

 

7,802

 

 

 

(30

)%

Loss on Disposition of Businesses, Net

 

 

1,285

 

 

 

 

 

nm

 

Total Costs and Expenses

 

 

619,632

 

 

 

630,248

 

 

 

(2

)%

 

 

 

 

 

 

 

 

 

 

Other Loss, Net

 

 

(3,575

)

 

 

(4,801

)

 

 

(26

)%

 

 

 

 

 

 

 

 

 

 

Income Before Income Taxes

 

 

26,943

 

 

 

22,885

 

 

 

18

%

Provision for Income Taxes

 

 

8,610

 

 

 

8,325

 

 

 

3

%

 

 

 

 

 

 

 

 

 

 

Net Income

 

 

18,333

 

 

 

14,560

 

 

 

26

%

 

 

 

 

 

 

 

 

 

 

Net Loss (Income) Attributable to Noncontrolling Interests

 

 

20

 

 

 

(94

)

 

 

121

%

 

 

 

 

 

 

 

 

 

 

Net Income Attributable to Shareholders of Crawford & Company

 

$

18,353

 

 

$

14,466

 

 

 

27

%

 

 

 

 

 

 

 

 

 

 

Earnings Per Share – Basic:

 

 

 

 

 

 

 

 

 

Class A Common Stock

 

$

0.38

 

 

$

0.29

 

 

 

31

%

Class B Common Stock

 

$

0.38

 

 

$

0.29

 

 

 

31

%

 

 

 

 

 

 

 

 

 

 

Earnings Per Share – Diluted:

 

 

 

 

 

 

 

 

 

Class A Common Stock

 

$

0.37

 

 

$

0.29

 

 

 

28

%

Class B Common Stock

 

$

0.37

 

 

$

0.29

 

 

 

28

%

 

 

 

 

 

 

 

 

 

 

Cash Dividends Per Share:

 

 

 

 

 

 

 

 

 

Class A Common Stock

 

$

0.15

 

 

$

0.14

 

 

 

7

%

Class B Common Stock

 

$

0.15

 

 

$

0.14

 

 

 

7

%

CRAWFORD & COMPANY

CONDENSED CONSOLIDATED BALANCE SHEETS

As of June 30, 2026 and December 31, 2025

(In Thousands, Except Par Values)

 

 

 

June 30,

 

December 31,

 

 

2026

 

2025

(In thousands, except par value amounts)

 

(Unaudited)

 

*

ASSETS

 

 

 

 

 

 

 

 

 

 

 

 

 

Current Assets:

 

 

 

 

 

 

Cash and Cash Equivalents

 

$

69,419

 

 

$

64,079

 

Accounts Receivable, Net

 

 

119,063

 

 

 

115,661

 

Unbilled Revenues, at Estimated Billable Amounts

 

 

140,732

 

 

 

126,960

 

Income Taxes Receivable

 

 

3,735

 

 

 

4,350

 

Prepaid Expenses and Other Current Assets

 

 

29,839

 

 

 

41,362

 

Total Current Assets

 

 

362,788

 

 

 

352,412

 

 

 

 

 

 

 

 

Net Property and Equipment

 

 

15,811

 

 

 

16,649

 

 

 

 

 

 

 

 

Other Assets:

 

 

 

 

 

 

Operating Lease Right-of-Use Asset, Net

 

 

59,706

 

 

 

66,322

 

Goodwill

 

 

76,426

 

 

 

76,569

 

Intangible Assets Arising from Business Acquisitions, Net

 

 

62,981

 

 

 

66,352

 

Capitalized Software Costs, Net

 

 

110,673

 

 

 

112,812

 

Deferred Income Tax Assets

 

 

23,549

 

 

 

24,684

 

Other Noncurrent Assets

 

 

46,318

 

 

 

48,500

 

Total Other Assets

 

 

379,653

 

 

 

395,239

 

 

 

 

 

 

 

 

Total Assets

 

$

758,252

 

 

$

764,300

 

 

 

 

 

 

 

 

LIABILITIES AND SHAREHOLDERS’ INVESTMENT

 

 

 

 

 

 

 

 

 

 

 

 

 

Current Liabilities:

 

 

 

 

 

 

Short-Term Borrowings

 

$

47,500

 

 

$

38,500

 

Accounts Payable

 

 

44,379

 

 

 

39,769

 

Accrued Compensation and Related Costs

 

 

87,550

 

 

 

108,878

 

Self-Insured Risks

 

 

19,618

 

 

 

19,095

 

Income Taxes Payable

 

 

3,431

 

 

 

3,874

 

Operating Lease Liability

 

 

27,690

 

 

 

27,650

 

Other Accrued Liabilities

 

 

40,090

 

 

 

37,970

 

Deferred Revenues

 

 

35,101

 

 

 

33,834

 

Total Current Liabilities

 

 

305,359

 

 

 

309,570

 

 

 

 

 

 

 

 

Noncurrent Liabilities:

 

 

 

 

 

 

Long-Term Debt and Finance Leases, Less Current Installments

 

 

150,580

 

 

 

150,593

 

Operating Lease Liability

 

 

44,903

 

 

 

53,531

 

Deferred Revenues

 

 

24,542

 

 

 

23,259

 

Accrued Pension Liabilities

 

 

16,285

 

 

 

17,910

 

Other Noncurrent Liabilities

 

 

32,065

 

 

 

38,005

 

Total Noncurrent Liabilities

 

 

268,375

 

 

 

283,298

 

 

 

 

 

 

 

 

Shareholders’ Investment:

 

 

 

 

 

 

Class A Common Stock, $1.00 Par Value

 

 

29,614

 

 

 

29,860

 

Class B Common Stock, $1.00 Par Value

 

 

18,916

 

 

 

19,014

 

Additional Paid-in Capital

 

 

92,480

 

 

 

92,251

 

Retained Earnings

 

 

236,573

 

 

 

233,708

 

Accumulated Other Comprehensive Loss

 

 

(191,179

)

 

 

(201,740

)

Shareholders’ Investment Attributable to Shareholders of Crawford & Company

 

 

186,404

 

 

 

173,093

 

Noncontrolling Interests

 

 

(1,886

)

 

 

(1,661

)

Total Shareholders’ Investment

 

 

184,518

 

 

 

171,432

 

 

 

 

 

 

 

 

Total Liabilities and Shareholders’ Investment

 

$

758,252

 

 

$

764,300

 

 

(*)Derived from the audited Consolidated Balance Sheet

CRAWFORD & COMPANY

SUMMARY RESULTS BY OPERATING SEGMENT WITH DIRECT COMPENSATION AND OTHER EXPENSES

(In Thousands, Except Percentages)

 

Three Months Ended June 30,

 

 

 

U.S. Property & Casualty

%

 

Broadspire

%

 

International Operations

%

 

 

 

2026

2025

Change

 

2026

2025

Change

 

2026

2025

Change

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenues Before Reimbursements

 

$

74,065

 

$

82,500

 

(10.2)%

 

$

109,423

 

$

108,158

 

1.2%

 

$

137,951

 

$

132,339

 

4.2%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct Compensation, Fringe Benefits & Non-Employee Labor

 

 

45,349

 

 

51,000

 

(11.1)%

 

 

60,567

 

 

60,694

 

(0.2)%

 

 

88,971

 

 

88,165

 

0.9%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

% of Revenues Before Reimbursements

 

 

61.2

%

 

61.8

%

 

 

 

55.4

%

 

56.1

%

 

 

 

64.5

%

 

66.6

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Expenses Other than Reimbursements, Direct Compensation, Fringe Benefits & Non-Employee Labor

 

 

21,561

 

 

24,049

 

(10.3)%

 

 

33,126

 

 

33,262

 

(0.4)%

 

 

38,118

 

 

36,843

 

3.5%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

% of Revenues Before Reimbursements

 

 

29.1

%

 

29.2

%

 

 

 

30.3

%

 

30.8

%

 

 

 

27.6

%

 

27.8

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Operating Expenses

 

 

66,910

 

 

75,049

 

(10.8)%

 

 

93,693

 

 

93,956

 

(0.3)%

 

 

127,089

 

 

125,008

 

1.7%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Earnings (1)

 

$

7,155

 

$

7,451

 

(4.0)%

 

$

15,730

 

$

14,202

 

10.8%

 

$

10,862

 

$

7,331

 

48.2%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

% of Revenues Before Reimbursements

 

 

9.7

%

 

9.0

%

 

 

 

14.4

%

 

13.1

%

 

 

 

7.9

%

 

5.5

%

 

 

Six Months Ended June 30,

 

 

 

U.S. Property & Casualty

 

 

%

 

Broadspire

 

 

%

 

International Operations

 

 

%

 

 

 

2026

 

2025

 

Change

 

2026

 

2025

 

Change

 

2026

 

2025

 

Change

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenues Before Reimbursements

 

$

146,950

 

 

$

164,690

 

 

(10.8)%

 

$

214,181

 

 

$

211,830

 

 

1.1%

 

$

269,833

 

 

$

258,509

 

 

4.4%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct Compensation, Fringe Benefits & Non-Employee Labor

 

 

90,982

 

 

 

101,788

 

 

(10.6)%

 

 

120,948

 

 

 

119,037

 

 

1.6%

 

 

179,328

 

 

 

174,632

 

 

2.7%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

% of Revenues Before Reimbursements

 

 

61.9

%

 

 

61.8

%

 

 

 

 

56.5

%

 

 

56.2

%

 

 

 

 

66.5

%

 

 

67.6

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Expenses Other than Reimbursements, Direct Compensation, Fringe Benefits & Non-Employee Labor

 

 

41,197

 

 

 

45,671

 

 

(9.8)%

 

 

66,647

 

 

 

66,614

 

 

0.0%

 

 

75,646

 

 

 

74,326

 

 

1.8%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

% of Revenues Before Reimbursements

 

 

28.0

%

 

 

27.7

%

 

 

 

 

31.1

%

 

 

31.4

%

 

 

 

 

28.0

%

 

 

28.8

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Operating Expenses

 

 

132,179

 

 

 

147,459

 

 

(10.4)%

 

 

187,595

 

 

 

185,651

 

 

1.0%

 

 

254,974

 

 

 

248,958

 

 

2.4%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Earnings(1)

 

$

14,771

 

 

$

17,231

 

 

(14.3)%

 

$

26,586

 

 

$

26,179

 

 

1.6%

 

$

14,859

 

 

$

9,551

 

 

55.6%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

% of Revenues Before Reimbursements

 

 

10.1

%

 

 

10.5

%

 

 

 

 

12.4

%

 

 

12.4

%

 

 

 

 

5.5

%

 

 

3.7

%

 

 

 

 

(1) A non-GAAP financial measurement which represents net income attributable to the applicable reporting segment excluding income taxes, net corporate interest expense, stock option expense, amortization of acquisition-related intangible assets, non-service pension costs, contingent earnout adjustments, loss on disposition of businesses, net, software impairment, and certain unallocated corporate and shared costs and credits. See pages 3 and 4 for additional information about segment operating earnings.

CRAWFORD & COMPANY

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

Year-to-Date Period Ended June 30, 2026 and June 30, 2025

(In Thousands)

 

 

 

2026

 

2025

Cash Flows From Operating Activities:

 

 

 

 

 

 

Net income

 

$

18,333

 

 

$

14,560

 

Reconciliation of net income to net cash provided by operating activities:

 

 

 

 

 

 

Depreciation and amortization

 

 

19,085

 

 

 

19,461

 

Software impairment

 

 

2,294

 

 

 

 

Stock-based compensation

 

 

1,527

 

 

 

3,085

 

Loss on disposal of property and equipment

 

 

28

 

 

 

1,030

 

Loss on disposition of businesses, net

 

 

1,285

 

 

 

 

Contingent earnout adjustments

 

 

(180

)

 

 

443

 

Changes in operating assets and liabilities:

 

 

 

 

 

 

Accounts receivable, net

 

 

(3,504

)

 

 

8,111

 

Unbilled revenues, net

 

 

(16,379

)

 

 

(12,127

)

Accrued or prepaid income taxes

 

 

600

 

 

 

(2,922

)

Accounts payable and accrued liabilities

 

 

(16,908

)

 

 

(16,136

)

Deferred revenues

 

 

2,283

 

 

 

1,295

 

Accrued retirement costs

 

 

(725

)

 

 

25

 

Prepaid expenses and other operating activities

 

 

15,405

 

 

 

4,258

 

Net cash provided by operating activities

 

 

23,144

 

 

 

21,083

 

 

 

 

 

 

 

 

Cash Flows From Investing Activities:

 

 

 

 

 

 

Acquisitions of property and equipment

 

 

(3,206

)

 

 

(2,401

)

Capitalization of computer software costs

 

 

(12,036

)

 

 

(16,087

)

Proceeds from settlement of life insurance policies

 

 

 

 

 

210

 

Proceeds from business dispositions, net of cash

 

 

5,560

 

 

 

 

Net cash used in investing activities

 

 

(9,682

)

 

 

(18,278

)

 

 

 

 

 

 

 

Cash Flows From Financing Activities:

 

 

 

 

 

 

Cash dividends paid

 

 

(7,311

)

 

 

(6,917

)

Payments related to shares received for withholding taxes under employee stock-based compensation plans

 

 

(1,708

)

 

 

 

Repurchases of common stock

 

 

(9,038

)

 

 

 

Increases in short-term and revolving credit facility borrowings

 

 

23,500

 

 

 

49,193

 

Payments on short-term and revolving credit facility borrowings

 

 

(14,500

)

 

 

(42,582

)

Payments of contingent consideration on acquisitions

 

 

(95

)

 

 

(1,326

)

Increases in fiduciary liabilities

 

 

3,791

 

 

 

 

Other financing activities

 

 

752

 

 

 

554

 

Net used in financing activities

 

 

(4,609

)

 

 

(1,078

)

 

 

 

 

 

 

 

Effects of exchange rate changes on cash and cash equivalents

 

 

413

 

 

 

863

 

Increase in cash, cash equivalents, and restricted cash(1)

 

 

9,266

 

 

 

2,590

 

Cash, cash equivalents, and restricted cash at beginning of year(1)

 

 

64,546

 

 

 

56,329

 

Cash, cash equivalents, and restricted cash at end of period(1)

 

$

73,812

 

 

$

58,919

 

 

 

 

 

 

 

 

Supplemental cash flow information:

 

 

 

 

 

 

Income taxes paid

 

$

8,043

 

 

$

11,340

 

Interest paid

 

 

6,524

 

 

 

9,089

 

 

(1) The 2026 amounts include beginning restricted cash of $467 at December 31, 2025, and ending restricted cash of $4,393 at June 30, 2026, and the 2025 amounts include beginning restricted cash of $917 at December 31, 2024, and ending restricted cash of $390 at June 30, 2025, which we present as part of “Prepaid expenses and other current assets” on the Balance Sheets.

 

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