TigerConnect, the AI-powered healthcare orchestration platform, today announced that more than one million care team members across nearly 6,000 healthcare organizations now use the TigerConnect suite of more than nine solutions, representing 43% growth in care team members served.

The milestone comes as health systems accelerate efforts to consolidate fragmented technology and connect the people, systems and workflows that keep care moving. Rather than adding another point solution, health systems are increasingly looking for platforms that can coordinate work across teams and systems, from pre-hospital coordination and transfers through physician scheduling, critical event and alarm management, nurse call, smart rooms and patient engagement.

TigerConnect brings these capabilities together on an enterprise platform designed to orchestrate care from pre-arrival through discharge. The platform’s growing adoption is translating into measurable results for health systems. Across its customer base, organizations have reported up to a 66% reduction in emergency department length of stay, $3.2 million in annual savings from reduced length of stay, and 50% faster door-to-needle times. Additionally, TigerConnect’s Enterprise Customer Net Promoter Score of 67 reflects the strong customer satisfaction driving continued platform expansion across health systems. By connecting communication, workflow automation and AI across the care journey, TigerConnect helps health systems improve patient flow, strengthen clinical outcomes and quality, and increase operational efficiency.

“TigerConnect has become essential to how we operate,” said Brinton Muller, Director of Emergency Preparedness and Incident Command at Bassett Healthcare Network. “We serve communities across more than 5,600 square miles in rural Central New York, and TigerConnect helps our teams feel like they’re all in the same building. Whether it’s supporting emergency communications, on-call coordination or everyday collaboration, TigerConnect has transformed how we connect our people and deliver care. There’s truly been a life before TigerConnect and a life after.”

The scale of TigerConnect’s enterprise footprint is also reflected in its interoperability with leading health system technology environments. Through industry-standard integrations with the solutions hospitals already rely on, TigerConnect extends the value of that investment by bringing previously siloed tools into one orchestrated flow of care. Epic’s Showroom features TigerConnect Clinical Collaboration, Smart Room and Alarm Management, underscoring the breadth of TigerConnect solutions designed to work within health systems’ existing technology ecosystems.

“Healthcare is entering a new era where the goal isn’t simply to connect people, but to orchestrate everything that needs to happen to keep care moving,” said Sean O’Neal, CEO of TigerConnect. “Surpassing one million care team members across nearly 6,000 organizations is a significant milestone and a reflection of how quickly this shift is happening. Our customers are consolidating fragmented technologies and bringing communication, workflows, systems and AI together across the enterprise. We have the team, the technology and the customer momentum to help lead this shift and deliver better care more efficiently.”

Customer momentum is also reflected in independent market validation. According to KLAS Research, TigerConnect’s Clinical Collaboration Platform has an overall performance score of 89.1, compared with a market average of 85.6. Customers rated TigerConnect 97.9% for fair and transparent charging, while 92.5% said they would buy from the company again and 90.2% cited TigerConnect as part of their long-term plans. TigerConnect also earned a partnership score of 7.9, above the 7.7 market average.

Market recognition is expanding alongside customer adoption. In 2026, Gartner recognized TigerConnect as a Representative Vendor for Resource Scheduling for Healthcare in the Gartner® Hype Cycle™ for Healthcare Providers, 2026 — the company’s sixth Gartner research mention of the year, spanning categories from clinical communication and collaboration to resource scheduling.

As health systems consolidate technology and seek greater connectivity across clinical and operational workflows, TigerConnect is helping shift healthcare from disconnected point solutions toward enterprise healthcare orchestration. With more than one million care team members now relying on the platform, TigerConnect brings people, systems, workflows and AI together to keep care moving.

About TigerConnect

TigerConnect is the AI-powered healthcare orchestration platform that automates care coordination, communications, and workflows across the patient journey. Trusted by more than 1 million care team members at nearly 6,000 healthcare organizations, TigerConnect helps health systems improve patient flow, clinical quality, and operational efficiency.

TigerConnect’s EHR-agnostic platform connects people, systems, and information from emergency transfer and admission through inpatient care and discharge. Its suite of solutions spans scheduling, alarm management, nurse call, operator console, smart room, patient engagement, clinical communication, transfer operations, and more. At the core of the platform is CareConduit™, TigerConnect’s workflow automation foundation. CareConduit connects signals from EHRs, devices, and clinical systems to intelligently route information and helps ensure the right person takes action at the right time.

Healthcare organizations using TigerConnect achieve an average of $1.5M in annual ROI while delivering measurable clinical and operational outcomes, including reduced length of stay, faster response times, improved patient throughput, and millions of dollars in annual savings through automation and technology consolidation.

TigerConnect has been recognized as a Best in KLAS® winner for Clinical Communications, a Leader in the Gartner® Magic Quadrant™ for Clinical Communication and Collaboration Platforms, and a Representative Vendor for Resource Scheduling for Healthcare in Gartner’s Hype Cycle for Healthcare Providers, 2026. Learn more at tigerconnect.com.

About Bassett Healthcare Network

Bassett Healthcare Network is an integrated health system that provides care and services to people living in a 5,600 square mile region across eight counties in upstate New York. The organization includes five corporately affiliated hospitals, over two dozen community-based health centers, more than 20 school-based health centers, two skilled nursing facilities, an assisted living facility, a home health agency, a research institute, and other health partners in related fields. To learn more about services available throughout Bassett Healthcare Network, visit www.bassett.org. Follow Bassett on Facebook, Instagram, X, and LinkedIn. Bassett Healthcare Network is an equal opportunity provider and employer.

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