Tampa St. Petersburg, FL, August 10, 2026 —

Shake Shack has addressed a viral video that surfaced online, showing what appeared to be a significant pricing discrepancy at one of its licensed airport locations. The fast-casual dining company stated that the issue was a result of a technology glitch.

The video, which gained traction on social media platforms, prompted questions from consumers regarding the pricing displayed at the establishment. In response to the attention, Shake Shack clarified the situation, attributing the apparent discrepancy to a system error rather than a deliberate pricing policy.

The company has not provided specific details about the nature of the technology glitch or the exact location of the licensed restaurant in question. It was also not specified if any customers were affected by incorrect charges due to the glitch. Further information regarding the resolution of the technology issue was not immediately available.


Story summarized from the original created by Andrew Dorn on www.wfla.com, see more information here.

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